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Our shipping policy states that products ship within 48-72 hours.
Engel Products are shipped directly from the Engel-USA factory in factory packaging to assure the safest most protected means of shipping available for our products!!
All Engel products are warranteed to the original purchaser, for a period of 1 or 2 years (depending on model) from date of purchase, to be free of defects in material and workmanship. Engel USA disclaims any liability for consequential damages. Under no circumstance will Engel USA be responsible for any amount of damages beyond the amount paid for the product at retail. Engel USA will also not be held liable for the contents of any Engel freezer should it fail to operate as advertised. In the event of a defective item, please contact us directly. You will then need to ship the item, prepaid to our warehouse in Florida, or deliver it to an approved Service Center.
The following information must be included with the return shipment:
Engel USA will, at its option, replace or repair the defective part.
The following situations are not covered under this warranty:
* Cost of shipping to Engel USA, or Approved Service Center.
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"2012 Best Cooler Award"
Engel DeepBlue Coolers