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More than 90,000 Web sites in 145 countries display the VeriSign Secured Seal to show that their site is protected by a VeriSign® SSL Certificate. When you see the VeriSign Secured Seal and verify its authenticity, you can feel confident that your information is protected by VeriSign encryption technology.
What the VeriSign Secured Seal Means VeriSign, Inc.®

The VeriSign Secured Seal means that a connection has been established to a domain secured by a VeriSign SSL Certificate. SSL enables an encrypted communication channel between your Web browser and the Web site server so that you can transfer sensitive information securely. When you send sensitive information, like a credit card number or password, encryption keeps it private.
What the VeriSign Secured Seal Tells You

Every SSL Certificate is created for a particular server in a specific domain. Before submitting personal information (even a log-in and password), you can verify the site’s identity by viewing the VeriSign Secured Seal. The VeriSign Secured Seal shows you the site name and certificate owner information authenticated by VeriSign and stored on our servers. If the information does not match or the certificate has expired, you should use another method to establish trust with the Web site you are visiting.

How quickly do my products ship?

Our shipping policy states that products ship within 48-72 hours.

How are products shipped?

Engel Products are shipped directly from the Engel-USA factory in factory packaging to assure the safest most protected means of shipping available for our products!!

Do I have a guarantee on Engel Products?

All Engel products are warranteed to the original purchaser, for a period of 1 or 2 years (depending on model) from date of purchase, to be free of defects in material and workmanship. Engel USA disclaims any liability for consequential damages. Under no circumstance will Engel USA be responsible for any amount of damages beyond the amount paid for the product at retail. Engel USA will also not be held liable for the contents of any Engel freezer should it fail to operate as advertised. In the event of a defective item, please contact us directly. You will then need to ship the item, prepaid to our warehouse in Florida, or deliver it to an approved Service Center.

The following information must be included with the return shipment:
1. Name
2. Shipping Address
3. Contact phone number (daytime)
4. Nature of problem/complaint.
5.Enclose copy of original sales receipt/ invoice

Engel USA will, at its option, replace or repair the defective part.

The following situations are not covered under this warranty:

* Cost of shipping to Engel USA, or Approved Service Center.
* Normal wear and tear, including chips, scratches, abrasions, discoloration or fading due to usage or exposure to sunlight, lightening strikes, power surges and water damage.
* Damage caused by misuse, abuse, neglect, alterations, repairs by unauthorized persons, or failure to follow recommended care and use instructions.
* Power cords.
* Fuses, and bulbs.